3999 bd Terms and Conditions

General Rules

3999 bd is an online entertainment platform offering casino, sports betting and live gaming services. These terms and conditions ("Terms") form a legal agreement between 3999 bd ("Platform", "we", "authority") and its members ("you", "user").

It is the responsibility of every member to read these terms in full before using any service on 3999 bd. By accessing the platform or registering an account, you acknowledge that you have read, understood and accepted all of the following terms.

1.1 Scope of Services

The 3999 bd platform includes slot games, live casino, sports betting, fishing games and other entertainment services. Additional specific rules may apply to each service, which can be found in the relevant section.

1.2 Language and Interpretation

These terms have been prepared in Bengali and the Bengali version will be treated as authoritative in the event of any ambiguity. If any clause of these terms becomes invalid, the remaining clauses will continue to be in effect.

Account Registration and Verification

To join 3999 bd, you must open an account with accurate and complete information. Each person may hold only one account. If a person is found to have multiple accounts, all accounts will be permanently closed and the associated balances may be forfeited.

2.1 Information Required at Registration

• Full name (as on National ID card)
• Valid mobile number
• Email address (where applicable)
• Date of birth (for age verification)
• A secure password

2.2 Identity Verification (KYC)

Identity verification may be required to withdraw above a certain amount or to access the full benefits of an account. This may involve submitting a National ID card, passport or other government-issued documents. Some services will be restricted until verification is complete.

2.3 Account Security

It is the member's responsibility to keep their account login details secure. Sharing passwords or OTPs with third parties is strictly prohibited. If unauthorised access is suspected, 3999 bd support must be notified immediately.

Age Limit and Eligibility

All services on 3999 bd are for persons aged 21 or above only. Minors are completely prohibited from using this platform. If it is proven that a member opened an account under the age of 21, the account will be closed immediately and any deposits or bonuses will be cancelled.

3999 bd may request documents for age verification at any time. Everyone is responsible for following the responsible gaming guidelines to protect minors. We particularly request parents and guardians to use parental controls on devices accessible to your children or teenagers.

3.1 Ineligible Persons

• Any person under the age of 21
• 3999 bd staff and their close relatives
• Owners of accounts that were previously permanently closed
• Persons who have added their name to the self-exclusion list

Deposit and Withdrawal

3999 bd accepts established mobile banking and bank transfer methods in Bangladesh for deposits and withdrawals. Currently supported methods are: bKash, Nagad, Rocket, Upay and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank and others).

4.1 Deposit Terms

• Minimum deposit: ৳200 (for each method)
• Only payment accounts registered in your own name may be used
• Deposits made through third parties are not accepted
• After a deposit is completed, the balance is generally credited instantly

4.2 Withdrawal Terms

• Minimum withdrawal: ৳500
• Withdrawals generally take between 15 minutes and 2 hours to complete
• Withdrawals from verified accounts are processed faster
• Withdrawals are preferred to be made through the same method used for the deposit
• Withdrawals may be held if the wagering requirement of any active bonus has not been met

4.3 Suspicious Transactions

If any transaction appears unusual or suspicious, 3999 bd may hold it for review. If evidence of money laundering or fraudulent activity is found, the relevant account will be suspended immediately and the relevant authorities will be notified.

Bonuses and Promotions

3999 bd offers various types of bonuses and promotions. Each bonus has its own terms, which members must read and understand before claiming. Claiming a bonus means accepting its associated terms.

5.1 Welcome Bonus

New members may receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. To receive this bonus, the bonus amount must be wagered 25 times. For example: on a ৳1,000 deposit, a ৳1,200 bonus gives a total balance of ৳2,200, and to withdraw the bonus, ৳1,200 × 25 = ৳30,000 must be wagered.

5.2 Other Promotions

3999 bd regularly runs weekly and seasonal promotions. Each promotion has its own duration, eligibility and wagering terms. Contact support directly for details on any bonus.

5.3 Bonus Abuse

3999 bd reserves the right to cancel any benefit obtained by misusing the bonus system. If bonus abuse is detected through identical bets (arbitrage betting) or any other method, the bonus and associated winnings will be forfeited.

Betting and Gaming Rules

All bets and games on 3999 bd are played with real money. Once a bet is finalised, it cannot be changed or cancelled, unless the authority reconsiders it for a specific reason.

6.1 Sports Betting

• All odds may change in both pre-match and live modes
• If a match is abandoned or postponed, the relevant bet will be cancelled and the stake will be refunded
• If incorrect odds are offered due to a technical error, the right to cancel that bet is reserved
• In the case of a multi-bet, if any one selection is cancelled, the remaining selections will be counted as single bets

6.2 Casino and Slot Games

• The RTP and rules of each game are stated in the game's own information section
• If the connection is lost, the game result is saved on the server and will be displayed upon reconnection
• Identity verification is mandatory in the event of a jackpot win

6.3 Live Casino

Live casino games are played with real dealers. The dealer's decision is final. Games may be suspended due to video feed or audio issues, in which case bets will be refunded.

Prohibited Activities

The following activities are strictly prohibited on 3999 bd. Violating these prohibitions will result in permanent account closure and forfeiture of associated balances.

• Opening or operating multiple accounts
• Opening an account using another person's identity or information
• Placing bets using bots or automated software
• Attempting to influence the outcome of a game
• Gaining artificial advantages by misusing the bonus system
• Exploiting technical vulnerabilities of the platform for gain
• Participating in match fixing or collusion with other members
• Transacting money from illegal sources through the platform

Account Suspension and Closure

3999 bd reserves the right to temporarily or permanently close any account without prior notice and for any reason. However, this generally applies in the following situations:

• If any clause of the terms is violated
• If fraud or deception is suspected
• If identity verification fails or false information is provided
• At the member's own request (self-exclusion)

8.1 Voluntary Account Closure

Any member may request to close their own account via live chat or email. It is recommended to withdraw any available balance before the account is closed.

Privacy and Data Protection

3999 bd treats the protection of members' personal information as a top priority. The methods by which member data is collected, stored and used are described in detail in our privacy policy. It clearly states what types of information are collected, how they are kept secure and in what circumstances they may be shared with third parties.

9.1 Data Security

3999 bd uses SSL encryption and other industry-standard security measures to protect all financial transactions and personal information. Payment information is not stored directly on 3999 bd servers; it is processed through trusted payment gateways.

9.2 Cookies and Tracking

The platform uses cookies to improve service quality. Cookies can be turned off in browser settings, though this may cause some services to not function correctly.

Limitation of Liability

3999 bd accepts no liability in the following cases:

• If a game or bet is disrupted due to internet connection issues or device failure
• Due to delays or errors from third-party payment gateways
• If unauthorised access to an account occurs due to the member's own negligence
• Due to technical issues in game provider software
• In force majeure situations (natural disasters, government directives, etc.)

3999 bd is not responsible for the natural wins and losses of gaming and betting. All bet and game outcomes must be accepted at your own risk.

Dispute Resolution

If you have a complaint or dispute, first notify the 3999 bd support team within 24 hours. The support team is available 24/7 via live chat and email in both Bengali and English.

11.1 Complaints Process

1. Submit your complaint directly to the support team
2. Provide your account number, transaction details and a full description of the issue
3. The authority will review the complaint and inform you of the resolution
4. Additional proof or information may be requested if needed

11.2 Final Decision

3999 bd authority's decision will be considered final on all matters. To learn more about any issue, read the Frequently Asked Questions or contact support directly.

Changes to Terms & Contact

3999 bd reserves the right to change or update these terms at any time. For important changes, a notice will be sent to members' registered mobile number or email. The latest version of the terms will always be available on this page.

12.1 Support Contact

For any questions, complaints or suggestions, contact the 3999 bd support team:

• Live Chat: Available 24/7, in Bengali and English
• Email: [email protected]

To learn more about 3999 bd, visit our About Us page, which has detailed information about the platform's services and goals.

12.2 Applicable Law

These terms and all relations between 3999 bd and members will be governed by the applicable international gaming regulations.